Consumer Revocation Rights

Revocation rights

You do have the right to revoke this Agreement within fourteen days without having to cite any grounds.

The revocation period shall total fourteen days as of the date on which you or a third party designated by you, who is not the transportation company, have/has taken possession of the goods. If the Agreement comprises multiple goods, which you have ordered as part of one uniform purchase order and provided these goods are shipped separately, the revocation period, in the deviation from the previous sentence, shall begin on the date on which you or any third party designated by you who is not the transportation company, have/has taken possession of the goods. In the event that the Agreement should cover the delivery of goods at regular intervals for a defined period of time, the revocation period, in deviation from the aforementioned, shall begin on the day you or a third party designated by you, who is not the transportation company, have/has taken possession of the first shipment of goods.

To exercise your revocation rights, you are required to inform us (hajoona GmbH, Heinrich-Fuchs-Straße 94-96, 69126 Heidelberg, Germany, FAX: +49 6221 64702-89,
E-Mail: cc@hajoona.com) of your decision to revoke the Agreement by making a clear declaration to do so (e.g. by sending a notification letter via regular mail,
a telefax or an e-mail). You do have the option to use the sample revocation form we have enclosed here: hajoona sample revocation form; however, you are under no obligation to use it. Sending the notification that you are exercising your right to revoke prior to the expiration of the revocation period shall suffice to remain in compliance with the revocation deadline.

Consequences of Revocation

In the event that you should revoke this Agreement, we shall be required to immediately refund to you all payments we have received from you, including any shipping costs (with the exception of the added costs that arise from the fact that you have chosen a different delivery method than the standard shipping option we offers as the lowest cost choice). Such refunds shall be credited to you at the latest within fourteen days as of the date on which we have received your revocation of the Agreement. To process the refund, we shall use the same payment method you have used during the original transaction unless we have explicitly made different arrangements with you. You shall not be charged any fees for this refund under any circumstances. We do have the option to refuse to grant a refund if we have not received the returned goods or until you have submitted proof that you have returned the goods, depending on which of these two scenarios occurs earlier.

You shall undertake to promptly return or hand over to us the goods and shall do so no later than fourteen days as of the date on which you notified us of your decision to revoke the Agreement. The deadline shall be considered met if you send the goods back prior to the expiration of the fourteen-day-deadline.

You shall pay the direct costs resulting from the return of the goods.

You shall be liable for any value decline of the goods only if the decline in value has to be attributed to any handling of the goods not necessary to inspect the condition, properties and functions of the goods.